Windshield damage usually happens while you’re driving.. It’s important to know what to do if your windshield suddenly cracks while you’re on the road so you can keep yourself, passengers, and other drivers safe. If you’re driving and a rock or other object hits your windshield, here’s what to do:
- Inspect the Damage
Auto glass is designed to be tough. There’s a good chance an object hitting your windshield won’t cause any damage at all. Take a quick look across the glass to find any obvious cracks or chips. If you notice damage, find a safe place to pull over and inspect it. Look at the length of any cracks, as well as the depth of chips or cracks — as this could indicate whether the glass is completely compromised or not. - Determine if You Can Still Drive
The placement of your windshield crack or chip is a key factor in whether you should continue driving your car. A small chip in the glass on the passenger side of the window may not be noticeable when driving. A long crack right across your line of vision, however, may make it difficult to safely drive the vehicle. If the crack in your windshield will make it difficult to drive safely, you may want to consider contacting roadside assistance for help. - Prevent Further Damage
Even if your windshield’s damage is small, a crack or chip in the glass can quickly become a bigger problem if you don’t get it fixed. While you’re waiting to repair or replace the glass, be sure to prevent further damage by staying out of extreme temperatures. Just as you shouldn’t store certain objects in a hot car, you should keep a cracked windshield out of extreme heat or cold. Extreme temperatures can cause the window glass to expand or contract. As this happens, the already damaged glass is put under more stress, making a small crack expand into a much larger problem. - Contact Your Insurance
If you have comprehensive auto insurance coverage, you’ll likely want to contact your insurance company to get your glass fixed. Your claims representative can help you file a claim if you need to or help you through the repair and reimbursement process. - Repair or Replace the Windshield
There are a lot of windshield glass repair companies that provide repair and replacement services right in your driveway. You can also go to a trusted glass repair shop or auto body shop to get your windshield repaired. Depending on the damage, your repair could take a few minutes to over an hour, but even a full glass replacement doesn’t usually mean a full day in a repair shop.
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